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Subscription-Related Questions:

address change click here
you are not getting your magazine click here
you are being billed for a magazine you did not order click here
you are receiving a magazine that you did not order click here
other subscription questions click here

Non-Magazine Questions:

If you have a question unrelated to magazine subscriptions, click here.

Old Magazine Issue or Article:

If you are looking for an old issue of a magazine, click on this link.

If you are wanting an article from a past issue of a magazine, click on this link.

Magazine Subscription Questions:

If you purchased a magazine subscription through BookSpring.com, and you have a question or questions that need to be resolved, we want to help you in any way that we can. First,

Click on "YES" or "NO" Below:

YES, I did purchase my magazine subscription from BookSpring.com. Click here.

NO, I did not purchase my subscription from BookSpring.com. In this case, BookSpring.com is unable to help with subscription questions because we do not have your information in our databases. You will need to contact the service you purchased from, or contact the publisher. Click here.

Why subscribe here? Six compelling reasons!

Find your favorite magazines, and order your discount subscription now because you enjoy them, AND because...

you pay the lowest, publisher-authorized magazine subscription prices available
three payment options: online, 800 telephone number, or check by mail
you have a choice of over 1,350 popular family-friendly magazines
you can renew current subscriptions (even if you subscribed elsewhere) as well as subscribe to new ones
you have a 100% guarantee - get all your money back at any time
you are purchasing from an established magazine processing center with vast experience off-the-Internet

Magazines with FREE Gifts

I am receiving a magazine I didn't order or a bill for a magazine I didn't order

BookSpring.com's magazine service does not fulfill magazine orders UNTIL payment clears. If you are receiving a magazine not ordered, it is not from our service. BookSpring.com's magazine service does not send bills. We take orders online and payment is accepted online, by phone, or by a mailed check. Only after payment clears do we fulfill a magazine order.

What to do?

Contact the party named on the bill directly.
Find the website of the magazine with whom you need to resolve an issue (there are many sites that sell magazines but are not the magazine publisher's website). Here's how. Go to PubList.com and search by magazine title.
Once you find the correct website for the magazine publisher, find the "Contact" page.
Present your question(s) to them through their contact page.

Great gift subscriptions can be purchased for that special someone

No, I purchased my subscription from another source

What to do?

Find the website of the magazine with whom you need to resolve an issue (there are many sites that sell magazines but are not the magazine publisher's website). Here's how. Go to PubList.com and search by magazine title.
Once you find the correct website for the magazine publisher, find the "Contact" page.
Present your question(s) to them through their contact page.

Great gift subscriptions can be purchased for that special someone.

Yes, I subscribed through BookSpring.com or question/comment unrelated to subscriptions

What to do?

Please double check your email address so we can help you! When you are finished with your comments, click on "Send" button. Thank you.

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Snail Mail:

BookSpring.com
BookSpring, Inc.
PO Box 37819
Raleigh, NC 27627